FAQ

常見問題:

Q: 免費帳戶可以添加幾個解析網域名稱?
A: 免費帳戶可以添加3個網域名稱
Q: ClouDNS對網域名稱的DNS查詢次數有沒有限制
A: 沒有限制!
Q: 如果我的商業帳戶過期怎麼辦?
A: 您的網域名稱仍然解析有效,所不同的是您只能添加3個網域名稱,還有其他僅對商業用戶開放的服務將不能繼續使用了.
Q: 我是否可以只在網域名稱服務商那邊添加兩台ClouDNS的DNS伺服器?
A: 可以.
Q: DNS查詢統計有什麼用處?
A: DNS查詢統計可以幫助您瞭解、分析每個時期有多少用戶發送請求訪問您的網站.
Q: 為什麼我看不到按小時統計的DNS查詢次數?
A: 這個服務僅對商業用戶開放.
Q: 我如何創建一個商業帳戶?
A: 請點擊這裏: https://asia.cloudns.net/premium/.
Q: 我通過Paypal已經付款,為何帳戶卻沒有更新為商業帳戶?
A: 如果您付款後1-2個小時內帳戶仍然沒有更新,請與我們聯繫: support@cloudns.net
Q: What is "DNS branding"?
A: Our DNS servers are ns1.cloudns.net. ns2.*, ns3.* and etc. DNS branding allows you to put our ip addresses on your domain (eg ns1.yourdomain.com, ns2.yourdomain.com etc.) and so our servers look like yours.
Q: What is "Cloud domains"?
A: With the "Cloud domains" feature you can create a cloud of domains with the same records.
Q: Do you offer dynamic DNS and how to use it?
A: On every A and AAAA record you will see an icon with two arrows. When you click on them you will see the DynamicURL for this record. Every time you open this URL the record will be changed to the IP address of the computer the URL is opened from. On this window you will see options to open this URL with wget, php and perl scripts automatically.
Q: Is it possible to forward a mail to multiple recipients?
A: Yes, it's possible. Just add two or more mail forwards for the same mail box pointed to different recipients.
Q: Some of my mails sent to Gmail accounts are blocked by Gmail and some are not. What should I do?
A: Google recommends to create an SPF/TXT record pointed to "v=spf1 include:_spf.google.com ~all".
Q: Do you support DNSSEC?
A: Yes, we support it for Slave/Backup/Secondary DNS zones.
Q: What is ALIAS record?
A: ALIAS is a internal record type for our system, which needs to be pointed to a hostname, it works like the CNAME record, but can be created for the root domain as well.
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